At Euro Design Jewelry, we warranty all our products to the highest standard available in the jewelry industry. If there is any problem with your piece of jewelry, within 60 days of your purchase, please contact our customer service at 508-6558578. If it is determined to be a design flaw, your product will be replaced at no charge to you. We will warranty any piece for 60 days based on average daily wear. We will not be responsible for articles damaged due to customer abuse. We reserve the right to refuse a repair and the warranty will be voided in the following cases: The piece was repaired or altered by a third party. The piece is damaged beyond repair. Natural variations and imperfections in products made in whole or in part of natural materials, such as gemstones, are not considered defects. A small degree of asymmetry, measurement variations, and minor irregularities are acceptable due to unique nature of jewelry created by human hands without the use of heavy machinery or casting. Metal may be affected by an insignificant amount of porosity. It may scratch, bend or crack under excessive stress. Proper care must be exercised by the consumer to wear, store, and clean the product.
AFTER WARRANTY PERIOD
After your 60 days warranty is over, we recommend taking advantage of our free Lifetime inspection and cleaning services. Since jewelry is susceptible to normal wear and tear, while we inspecting you piece, we can catch any necessary repairs needed. Damage resulted from regular wear and tear is not considered to be a manufacturing defect. However we will always make an effort to repair and restore any pieces purchased from Euro Design Jewelry for reasonable charges. We could offer assistance in filing a claim with your insurance company.
FREE LIFETIME INSPECTION AND CLEANING
Bring your diamond or gemstone jewelry into Euro Design Jewelry as often as you wish for free cleaning and inspection.